viavi contacts

Technical Assistance
1-866-228-3762, Opt 3

Product Line

All Products

Technical Assistance

Products: PacketPortal
1-866-228-3762, opt 3, opt 7
tskc.us@jdsu.com
Website

Product Line

Customer & Network Intelligence

Technical Assistance

Products: DSAM, RSAM, TPP & FDM, DTS, CLI, PathTrak & SDA
1-866 228-3762, Opt 3, Opt 2 (toll free)
catvsupport@jdsu.com

Product Line

Broadband HFC

Technical Assistance

Products: E6474A Wireless Network Optimization Software, W1314A RF Measurement Receiver, B9990A Voice and VoIP Quality Measurement
1-866-228-3762 opt 3, opt 6, opt 1 (toll free)
WSP.Support@JDSU.com

Product Line

Mobile/Wireless

Technical Assistance

Products: Signaling Analyzer (SART), Network Analyzer, Protocol Analysis Probes and Platforms, Line Interface Modules, Triple Play Test Applications, and Voice Quality Test Applications
1-866-228-3762 opt 3, opt 6, opt 1 (toll free)
Tech-Support.NSTD@jdsu.com

Product Line

Protocol Test

Technical Assistance

Products: Node Manager, EDFA (LightAmp, BrightAmp), Transponder (WRT-740, WRT 760, WRT 840), DenseMount Shelf, etc.
1-800 406-9559 (toll free)
1-800 898-8537 (toll free)
support@jdsu.com

Product Line

Interfaces and Transponders, WaveReady

Technical Assistance

Telecom Test Instruments
Products: T-BERD, Fireberd, HST, TestPad, ANT, ONT, TPI, MTS, OLx, DA-3×00, CENTEST, T3AS, QT, NetAnalyst, NetOptimize/NetComplete, RCATS
1-866 228-3762, Option 3, Option 1
1-301-353-1550, Option 3, Option 1 (toll free)
tac@jdsu.com

Product Line

Assurance Solutions, xDSL, Fiber, Fiber Inspection and Cleaning, T-Carrier/ E-Carrier

Customer Service

Americas

Canada, United States
1-866-228-3762, Opt 2 (toll free)
1-317 614-8314
NAM.Customer.Care@jdsu.com

Product Line

All Products

Training